Customer success and support salary ranges in Boston
What open support & success postings in Boston say they pay: the top and the low end of the range each one states, in yearly dollars.
By level
How far the posted top moves from one level to the next, for support & success in Boston.
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Junior13 postings$100,000$72k–$100k
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Senior52 postings$142,000$88k–$160k
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Manager and above49 postings$176,000$130k–$242k
Best-paying companies in Boston
Ranked by the median top of their open support & success postings in Boston, among companies with at least three that state pay.
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Anthropic3 with pay$320,000$320k–$320k
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Vertex Pharmaceuticals5 with pay$242,000$193k–$284k
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Palo Alto Networks7 with pay$202,000$202k–$284k
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Klaviyo3 with pay$186,000$177k–$219k
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State Street15 with pay$158,000$138k–$186k
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CloudZero4 with pay$153,000$145k–$159k
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Veeva17 with pay$150,000$140k–$175k
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Paperless Parts5 with pay$145,000$143k–$160k
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Benchling5 with pay$136,000$126k–$150k
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Veracode3 with pay$130,000$128k–$153k
Customer success and support pay by place
The same work in every place with enough postings, highest median first; Boston is marked.
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SF Bay Area803 postings$179,000$124k–$230k
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Seattle231 postings$170,000$98k–$239k
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New York1,042 postings$130,000$75k–$183k
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Boston244 postings$129,000$84k–$170k
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Austin134 postings$126,000$76k–$176k
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Washington DC287 postings$120,000$60k–$176k
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Remote2,296 postings$116,000$75k–$162k
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Dallas192 postings$116,000$73k–$166k
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Chicago261 postings$110,000$74k–$152k
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San Diego123 postings$94,000$59k–$174k
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Los Angeles212 postings$90,000$60k–$140k
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Atlanta101 postings$89,000$65k–$144k
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Denver155 postings$87,000$62k–$153k
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Raleigh–Durham43 postings$85,000$53k–$135k
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All of the US13,743 postings$84,000$52k–$149k
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Salt Lake City54 postings$77,000$57k–$124k
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Philadelphia36 postings$73,000$54k–$143k
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Portland32 postings$64,000$53k–$90k
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Miami59 postings$55,000$43k–$95k
Using these numbers
- Before you apply, check where the posting's own range sits against the middle half here. A range far below it is worth a question before you spend an afternoon on the application.
- When they ask what you expect, a figure inside the middle half for your level is one the market has already posted. Name the top of the posting's range if your experience matches what it asks for.
- Remember what a top is: the most a company says it may pay for the role. Offers land anywhere in the range, and equity and bonus are not in it.
Questions
How much do customer success and support jobs pay in Boston?
Open support & success postings in Boston that state pay post a median top of $129,000 a year; the middle half runs from $84,000 to $170,000, and the median low end of the ranges is $90,000. That is from 244 postings as of October 14, 2026.
How does the pay change with level?
For support & success postings in Boston, the median posted top is $100,000 for junior, $142,000 for senior, $176,000 for manager and above.
Which companies post the most for support & success in Boston?
Among companies with at least three postings that state pay, Anthropic ($320,000), Vertex Pharmaceuticals ($242,000), Palo Alto Networks ($202,000) post the highest median tops.
Where do these numbers come from?
From the pay ranges employers state in their own open job postings, which DonutApply reads from company job boards and public job feeds every day. They are what a company says it may pay for the role, not salaries anyone reported.
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