Customer success and support salary ranges for remote US roles
What open support & success postings for remote US roles say they pay: the top and the low end of the range each one states, in yearly dollars.
By level
How far the posted top moves from one level to the next, for support & success for remote US roles.
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Junior93 postings$70,000$65k–$75k
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Senior355 postings$150,000$119k–$188k
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Staff and principal54 postings$195,000$146k–$227k
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Manager and above374 postings$165,000$125k–$205k
Best-paying companies for remote US roles
Ranked by the median top of their open support & success postings for remote US roles, among companies with at least three that state pay.
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OpenAI17 with pay$260,000$240k–$310k
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Navigatepower8 with pay$250,000$250k–$250k
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Neara8 with pay$250,000$250k–$250k
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Notion6 with pay$250,000$199k–$271k
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Camunda3 with pay$242,000$217k–$266k
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Airwallex4 with pay$240,000$228k–$250k
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Ramp9 with pay$234,000$70k–$275k
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Celestica3 with pay$230,000$208k–$237k
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RTX8 with pay$228,000$195k–$252k
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Salesforce3 with pay$227,000$189k–$250k
Customer success and support pay by place
The same work in every place with enough postings, highest median first; Remote is marked.
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SF Bay Area803 postings$179,000$124k–$230k
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Seattle231 postings$170,000$98k–$239k
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New York1,042 postings$130,000$75k–$183k
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Boston244 postings$129,000$84k–$170k
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Austin134 postings$126,000$76k–$176k
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Washington DC287 postings$120,000$60k–$176k
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Remote2,296 postings$116,000$75k–$162k
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Dallas192 postings$116,000$73k–$166k
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Chicago261 postings$110,000$74k–$152k
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San Diego123 postings$94,000$59k–$174k
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Los Angeles212 postings$90,000$60k–$140k
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Atlanta101 postings$89,000$65k–$144k
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Denver155 postings$87,000$62k–$153k
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Raleigh–Durham43 postings$85,000$53k–$135k
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All of the US13,743 postings$84,000$52k–$149k
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Salt Lake City54 postings$77,000$57k–$124k
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Philadelphia36 postings$73,000$54k–$143k
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Portland32 postings$64,000$53k–$90k
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Miami59 postings$55,000$43k–$95k
Using these numbers
- Before you apply, check where the posting's own range sits against the middle half here. A range far below it is worth a question before you spend an afternoon on the application.
- When they ask what you expect, a figure inside the middle half for your level is one the market has already posted. Name the top of the posting's range if your experience matches what it asks for.
- Remember what a top is: the most a company says it may pay for the role. Offers land anywhere in the range, and equity and bonus are not in it.
Questions
How much do customer success and support jobs pay for remote US roles?
Open support & success postings for remote US roles that state pay post a median top of $116,000 a year; the middle half runs from $75,000 to $162,000, and the median low end of the ranges is $85,000. That is from 2,296 postings as of October 14, 2026.
How does the pay change with level?
For support & success postings for remote US roles, the median posted top is $70,000 for junior, $150,000 for senior, $195,000 for staff and principal, $165,000 for manager and above.
Which companies post the most for support & success for remote US roles?
Among companies with at least three postings that state pay, OpenAI ($260,000), Navigatepower ($250,000), Neara ($250,000) post the highest median tops.
Where do these numbers come from?
From the pay ranges employers state in their own open job postings, which DonutApply reads from company job boards and public job feeds every day. They are what a company says it may pay for the role, not salaries anyone reported.
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