Customer success and support salary ranges in New York
What open support & success postings in New York say they pay: the top and the low end of the range each one states, in yearly dollars.
By level
How far the posted top moves from one level to the next, for support & success in New York.
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Junior77 postings$70,000$54k–$108k
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Senior126 postings$150,000$116k–$189k
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Staff and principal10 postings$217,000$187k–$240k
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Manager and above201 postings$190,000$150k–$235k
Best-paying companies in New York
Ranked by the median top of their open support & success postings in New York, among companies with at least three that state pay.
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Figma4 with pay$296,000$283k–$296k
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Palo Alto Networks4 with pay$273,000$262k–$276k
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Next Generation Inc3 with pay$270,000$229k–$276k
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Anthropic15 with pay$265,000$258k–$320k
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DualEntry7 with pay$250,000$218k–$270k
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Goldman Sachs3 with pay$250,000$185k–$270k
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Notion6 with pay$250,000$222k–$272k
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ServiceNow3 with pay$241,000$217k–$282k
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Ramp8 with pay$237,000$70k–$279k
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Basis AI3 with pay$225,000$168k–$238k
Customer success and support pay by place
The same work in every place with enough postings, highest median first; New York is marked.
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SF Bay Area803 postings$179,000$124k–$230k
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Seattle231 postings$170,000$98k–$239k
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New York1,042 postings$130,000$75k–$183k
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Boston244 postings$129,000$84k–$170k
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Austin134 postings$126,000$76k–$176k
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Washington DC287 postings$120,000$60k–$176k
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Remote2,296 postings$116,000$75k–$162k
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Dallas192 postings$116,000$73k–$166k
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Chicago261 postings$110,000$74k–$152k
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San Diego123 postings$94,000$59k–$174k
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Los Angeles212 postings$90,000$60k–$140k
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Atlanta101 postings$89,000$65k–$144k
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Denver155 postings$87,000$62k–$153k
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Raleigh–Durham43 postings$85,000$53k–$135k
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All of the US13,743 postings$84,000$52k–$149k
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Salt Lake City54 postings$77,000$57k–$124k
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Philadelphia36 postings$73,000$54k–$143k
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Portland32 postings$64,000$53k–$90k
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Miami59 postings$55,000$43k–$95k
Using these numbers
- Before you apply, check where the posting's own range sits against the middle half here. A range far below it is worth a question before you spend an afternoon on the application.
- When they ask what you expect, a figure inside the middle half for your level is one the market has already posted. Name the top of the posting's range if your experience matches what it asks for.
- Remember what a top is: the most a company says it may pay for the role. Offers land anywhere in the range, and equity and bonus are not in it.
Questions
How much do customer success and support jobs pay in New York?
Open support & success postings in New York that state pay post a median top of $130,000 a year; the middle half runs from $75,000 to $183,000, and the median low end of the ranges is $96,000. That is from 1,042 postings as of October 14, 2026.
How does the pay change with level?
For support & success postings in New York, the median posted top is $70,000 for junior, $150,000 for senior, $217,000 for staff and principal, $190,000 for manager and above.
Which companies post the most for support & success in New York?
Among companies with at least three postings that state pay, Figma ($296,000), Palo Alto Networks ($273,000), Next Generation Inc ($270,000) post the highest median tops.
Where do these numbers come from?
From the pay ranges employers state in their own open job postings, which DonutApply reads from company job boards and public job feeds every day. They are what a company says it may pay for the role, not salaries anyone reported.
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